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1 enabled / 1 departmants

Name Description Agents Enabled
Customer Support Handles customer questions, issues and general support requests.

5

Sarah, James, Olivia, Ethan, Mia
Sales Manages sales inquiries, product questions and potential leads.

4

Daniel, Emma, Noah, Sophia
Technical Support Helps customers with technical issues and product setup.

3

Michael, Henry, Lucas
Billing & Accounts Handles subscriptions, payments, invoices and account queries.

2

Ava, Charlotte
General Inquiries Manages general questions and routes visitors to the right team.

3

Grace, Liam, Isabella

Enable a pre-chat form so visitors can select a department before initiating a conversation. Create pre-chat form